Workplace & HR
Tell me what happened and what help you want
LevelIntermediateTarget5 minutesYour roleEmployee raising a concernVoiceMeasured HR
Before you begin
A private meeting requested by the employee
Dana has only your short meeting request. HR needs a clear account of what happened, how it affected your work, and what outcome you want.
Opening line
“I have your note, but I want to hear this in your own words. What happened, and what outcome are you asking for?”
Dana Morris · HR partner
Goal
Dana understands the concern, the requested outcome, and the next step, and the employee understands the limits of confidentiality.
Measured professionalCalm and careful. Asks for facts, examples, and a clear request.
- Tone
- Calm
- How they may push back
- Separates facts from assumptions
- What helps
- You give specific examples and say what you need